Ekurhuleni Prepaid Electricity

Buy Ekurhuleni Prepaid Electricity Online

Electricity.co.za made buying prepaid electricity online from Ekurhuleni extremely easy. We are not allowed to add any charges to your prepaid electricity request, so you can be sure that you will receive the same amount of units as if you bought at the local municipality office.

You can buy prepaid electricity by following 3 simple steps:

1. Register

You can click HERE to register for prepaid electricity. We will need your meter number, email and cell number.

2. Create a beneficiary

Electricity.co.za works via EFT payment system and you need to create us as a beneficiary using your online banking facilities. You can save the beneficiary detail to make it faster the next time you want to buy prepaid electricity from Ekurhuleni.

3. Make a Payment

To buy prepaid electricity you simply need to make a payment via EFT to the beneficiary you just created. Once we have received your payment we will send you your token via SMS and email once we receive it from Ekurhuleni municipality.

How Long Does It Take To Get Your Token?

99% of the transactions for Ekurhuleni prepaid electricity are delivered within 5 minutes.

Delays can be caused by the following:

Bank delay

Our automated systems can only detect payments once they reflect in our bank account. During month end the banks can be delayed due to being extremley busy. Standard bank has been known to be delayed even when making payments directly to another Standard bank account. Please make sure that you send the proof of payment to info@electricity.co.za to avoid any delays.

Municipality delay

it is a known fact that the first day is the busiest on the prepaid electricity calender, therefore you can expect a delay in receiving your token. Usually this is resolved quickly.in rare cases the municipality servers are off line and we can't get your token on the first request. This is not a problem as our automated system tries every few minutes to get your token and will send it to your once the municipality is back online

Is There Any Extra Charges?

No there is no extra charges! We are not allowed to add any charges to your request and you will receive exactly the same amount of prepaid electricity units as if you bought from Ekurhuleni local municipality offices.

What If We Can’t Get Your Token?

We will try our utmost to resolve any issues there might be with your meter. But if we can’t get your prepaid electricity token, we will refund the full amount back into your bank account.

Support and Help?

We have highly trained personnel to assist you with any query you may have. Please make sure to include the following detail when contacting us

• Name
• Surname
• Cell Number
• Email
• Prepaid Meter Number
• Municipality

You can find all our contact detail on the ContactUs page